Sarah Jordan Coach is run by Sarah Jordan as a Sole Trader. Your privacy is really important to me and in this statement, I explain what personal data I collect whilst you use my website, why I collect it and how it is used. I am the data controller, and I am responsible for your personal data.
This statement is divided between the different relationships people may have as they engage in the different areas of my business. If you are unsure as to which category you fall in too, please contact me to find out.
On some occasions I may have to share your data on the following circumstances:
– Service providers who assist me in delivering my business
– To third parties if I believe that disclose is advisable or necessary to comply with the law, to enforce or apply my terms and conditions or to protect the right, property or safety of myself or others. This may include, but is not limited to, exchanging information with other companies and organisation for fraud protection and credit risk reduction.
I require all third parties to whom I transfer your data to, to respect the security of your personal data and to treat it in accordance with the law. I only allow such third parties to process your personal data for specified purposes and in accordance with my instructions.
When a third party service provider of mine is outside the European Economic Area (EEA) and therefore they will be processing your personal data outside the EEA I do my very best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
– I will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or
– Where I use certain service providers, I may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
– If I use US-based providers that are part of EU-US Privacy Shield, I may transfer data to them, as they have equivalent safeguards in place.
If none of the above safeguards is available, I may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and I am not responsible for their privacy statements. When you leave my website, I encourage you to read the privacy notice of every website you visit.
I do not collect any sensitive data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. I also do not collect any information about criminal convictions and offences.
If you engage with me as a coach or book a workshop, I will collect all or some of the following- your name, email address, mobile number. This data is held in Calendly and Xero.
I need this information in order to contact you about the service or product you have purchased and to monitor your progress.
You will not be added to any marketing lists unless you have opted into those yourself. More information and email subscribers are below.
I am required by UK tax law to keep your basic personal data for a minimum of 6 years. After this point your information will be kept until you notify me otherwise. You have the right to be forgotten so please contact me if you would like your data to be destroyed.
If you have used the contact form on my website, I collect your name and email address. This information is help within my website.
I need to know your basic information to contact you regarding your enquiry.
You will not be added to any marketing lists unless you have opted into those yourself. More information and email subscribers are below.
Your information will be kept unless you notify me otherwise. You have the right to be forgotten so please contact me if you would like your data to be destroyed.
I collect your name and email address when you subscribe to my mailing list. This data is held in Mailchimp.
I use this information to keep you informed about the latest new of Sarah Jordan Coach as up to date with any new services I am providing. I do this by sending you monthly emails with information and resources and infrequent marketing communications about new products and services.
You always have the option to opt-out of my mailing list by using the unsubscribe button on the footer of every email I send.
I may collect information about you, such as your IP address, details about your browser (i.e Safari, Chrome, Firefox), the amount of time you spend on the pages of my website, your page views and navigation paths, details about the number of times you use my website, time zone settings and other technology on the devices you use to access my website. The source of this data is from the analytics tracking system I use called Google Analytics.
This data allows me to analyse my web traffic to ensure your experience is the best it can be. This analysis is about general trends rather than you as an individual, and your IP address is encoded and not visible to me.
Your information will be kept unless you notify me otherwise. You have the right to be forgotten so please contact me if you would like your data to be destroyed.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
If you wish to exercise any of the rights set out above, please email me at sarah@sarahjordan.co.
I may need to request specific information from you to help me confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. I may also contact you to ask you for further information in relation to your request to speed up my response.
I will do my best to respond to all legitimate requests within one month. Occasionally it may take me longer than a month if your request is particularly complex or you have made a number of requests. In this case, I will notify you.
If you are not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). I would be grateful if you contact me first if you do have a complaint so that I can try to resolve it for you.
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of my site.
I use traffic log cookies to identify which pages are being used. This helps me analyse data about web page traffic and improve my website in order to tailor it to my customers’ needs. We only use this information for statistical analysis purposes.
Overall, cookies help me provide you with a better website, by enabling me to understand which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of my website.
The types of cookies used are Analytical cookies, Performance cookies and Essential/Functional cookies.
– Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
– Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
– Essential/Functional cookies are used to enable core functionality of the website such as user account login, shopping carts and whether to show the cookie bar or not.
The analytical and performance cookies used on this website are from Google Analytics, Mailchimp and Facebook which we use in order to gather data on how our website is used and to be able to make improvements on what we provide as well as measure and improve our use of advertising.
We provide a cookie notice on our website that allows users to consent to the use of all cookies used on the site or to opt out of all analytical and performance-based cookies. Use of the opt out button on the cookie notice does not opt out of essential cookies as the website cannot function properly without these cookies. If a user would like to opt out of these, they will need to do so via the controls in their browser.
The specific cookies used are:
1. _ga
This analytical cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
2. _gid
This analytical cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visited in an anonymous form.
3. _gat
This performance cookie is installed by Google Universal Analytics to limit the collection of data on the site if there is a high level of users visiting the website.
4. _fbp
This is a Facebook Targeting/Advertising Persistent Cookie which is used by Facebook to deliver, measure and improve the relevancy of advertising and to deliver a series of advertisement products on Facebook.
5. mailchimp_landing_site
This is used by Mailchimp to record which page was visited first on the website so we can measure the effectiveness of Mailchimp landing pages when used.
6. _grecaptcha and NID
This essential cookie is used by Google reCAPTCHA to provide spam protection for web forms used on the website.
7. wordpress_logged_in_[hash], wordpress_test_cookie and wordpress_sec_[hash]
These essential cookies are used by WordPress to allow users to login to their user accounts on the website.
8. woocommerce_cart_[hash], woocommerce_session_[hash], woocommerce_items_in_cart and woocommerce_logged_in_[hash]
The essential cookies are used by our eCommerce platform, WooCommerce, to power the functionality needed to purchase through the website – for example to store the contents of the shopping cart.
9. cn_cookies_accepted
This is an essential cookie used to determine whether or not the user has consented to analytical and performance cookies.
10. wfwaf-authcookie_[hash]
This is an essential cookie used to determine if a user is logged in to assist with the functionality of the website security scanner.
11. wpSGCacheBypass
This is an essential cookie used to disable website caching if a user is logged in so that changes made via login can be viewed on the website.
This policy was last updated 16/12/2021.
